Senior PMO Director

  • Mississauga, ON, Canada
  • Full-Time
  • Hybrid

Job Description:

ABOUT APAC WORKS

APAC Works builds and manages high-performing remote teams for growing businesses, connecting exceptional talent with companies across accounting, administration, marketing, ERP and AI adoption. We source, screen, interview and present qualified candidates, and support you from offer through onboarding.

ABOUT OUR CLIENT

Our client is a global technology and professional services firm that solves complex business challenges through the intelligent application of enterprise software, automation and AI. An established Oracle NetSuite Alliance Partner, they work as a multi-technology advisory and implementation partner across ERP, CRM, cloud platforms and AI-driven solutions. They take a technical-first approach, with teams who understand both business logic and deep system architecture, and they invest in their people first.

THE OPPORTUNITY

As Senior PMO Director, you’ll take the firm’s Project Management Office to its next stage of maturity, building the governance, reporting discipline and operating rigor the firm needs to scale delivery with confidence. You’ll be the executive voice on portfolio health, resourcing and program performance, trusted by firm leadership and clients to keep the numbers accurate and the plan on track. This role suits a PMO leader who has built governance from the ground up, not just maintained it, and who is ready to make the PMO a strategic force that sets direction for the business.

01   What You’ll Do

•   Define and lead the strategic direction and operational roadmap for the PMO, aligned to business goals and delivery excellence

•   Own the accuracy and timeliness of project performance reporting — including earned value management (EVM), budget health, risk and scope-change tracking

•   Establish and enforce a rigorous communication plan across every project team, ensuring consistent reporting and stakeholder alignment

•   Lead and develop Senior Project Managers and delivery leads across a complex, multi-project portfolio

•   Execute a multi-year roadmap to elevate the PMO from a supporting function into a directive, strategic force within the business

•   Provide direct, constructive feedback and take corrective action when execution drifts from strategy or plan

•   Partner with Global Delivery leaders to keep resource allocation matched to business, commercial and customer success goals, with real-time visibility across region, industry and department

•   Guide and resolve complex escalations across strategic accounts, protecting client trust and long-term retention

•   Add measurable value to the firm’s project, coordination and program management services, helping grow related sales alongside Sales and Solutions

•   Champion a culture of operational excellence and continuous improvement across the PMO

02   What You’ll Bring

•   A career built on real portfolio governance — running projects, owning EVM, budget health and risk reporting across a multi-project book of work

•   12+ years in project delivery, consulting or PMO leadership, ideally within ERP, SaaS or professional services environments

•   At least 5 years managing managers or leading a multi-tier project team, with a track record of developing Senior PMs

•   PMP certification is required for this role

•   Direct experience leading a PMO through a maturity transformation — from reactive, project-level support to proactive, portfolio-level governance

•   Strong business acumen, with genuine fluency in project financials, utilization and capacity data

•   Executive-level communication skills and the presence to be the definitive voice on delivery health

•   Familiarity with MS Project, Smartsheet, Salesforce, Monday.com or JIRA; NetSuite Foundation certification is an asset

03   What Will Set You Apart

•   A proven track record of scaling or transforming a PMO to support meaningful organizational growth

•   Deep fluency in earned value management and portfolio governance

•   Strong executive presence, trusted by firm leadership on PMO health, capacity and strategy

•   A demonstrated ability to develop Senior Project Managers into stronger delivery leaders

•   Sharp systemic thinking — able to spot and resolve firm-wide inefficiencies before they reach clients

04   What Success Looks Like

•   Clients and leadership trust the accuracy and timeliness of your project performance reporting

•   The PMO has visibly matured from a supporting function into a strategic, directive force

•   Resource allocation across regions, industries and departments is accurate, current and reportable in real time

•   The Senior Project Managers and delivery leads you’ve developed step confidently into greater responsibility

•   Project, coordination and program management services show measurable growth in related sales